Frequency of Client Account Monitoring

The frequency with which you monitor accounts for client activity ensures that you are responsive to client requests and restrictions, and maintaining strong (i.e., sticky) relationships. The number of households you manage certainly plays a role in your ability to respond to everything in a timely manner, but the ultimate objective is to build trust with your clients. In fact, studies show that clients seem to care as much about their relationship with their advisor as they do financial performance. Good communication is key - an unfulfilled client request (or one that's not answered in a timely manner) can do significant damage.